We realize that effective feedback management will also help expand the business growth of sellers. To achieve this goal, we will provide comprehensive support so that sellers can receive, understand, and effectively respond to all types of customer feedback. In this way, sellers can not only solve problems that may hinder business development, but also increase business visibility, attract more customers, and expand the scale of their business by obtaining opportunities to positively evaluate products or services.
1)Review Monitoring: We provide comprehensive comment monitoring services, and negative comments will be promptly alerted to suppliers so that they can promptly troubleshoot and ensure high-quality supply.
2)Data analysis: We provide feedback data analysis, where merchants can observe and analyze a series of data such as long-term evaluation trends and rating ratios, fully understanding the advantages and disadvantages of products and services and user needs.